Understand what customers really think about your stores
A satisfaction score tells you how customers feel. CSAT+ tells you why. Shoppers rate their visit in seconds right after purchase, and you see which factors drove each rating, store by store.
Capture the visit before the memory fades
Feedback while it’s still fresh
Shoppers answer in seconds on their phone or an in-store screen. Short enough that people actually finish it, unlike a long survey.
Go beyond the score
A score alone doesn’t tell you what happened. CSAT+ shows what customers liked, what frustrated them and what had the greatest impact on the visit.
Customise for every store
Tailor questions and feedback categories by location, store format, campaign, department or business priority.
Turn customer feedback into clear action
All feedback lands in one dashboard. Every week, CSAT+ emails a summary with trends, positive highlights, recurring issues, differences between locations and the areas most worth improving.
- Track satisfaction over time
- Identify recurring problems
- Compare stores and locations
- Discover what customers value
- Monitor improvement impact
- Recognise positive experiences
This week across your stores
Simple pricing for every store rollout
A one-time setup per store, then a monthly subscription that gets cheaper per store as your footprint grows.
One-time setup
€700 per store
- Tablet
- Standard stand or mounting solution
- Configuration
- Feedback flow setup
- Store branding
- Installation guidance
Delivery and on-site installation are charged separately when needed.
Monthly subscription
Price per store per month. Volume pricing rewards larger store networks.
CSAT+ price per store, by network size
Show table
| Stores | € / store / mo |
|---|---|
| 1–4 | €69 |
| 5–19 | €59 |
| 20–49 | €49 |
| 50–99 | €39 |
| 100+ | Custom |
Understand every rating. Improve every store.
Tell us where you want better store feedback, and we’ll show how CSAT+ fits your rollout.